Interview with Mark James

Guest bio:

Mark James is a leading business improvement advisor and frequent business speaker. He brings 45 years of experience improving employee engagement, culture, workplace performance, and customer loyalty to professional service firms and businesses in multiple industries.

3 big ideas discussed in this episode:

BIG IDEA #1: Simplify the complex to eliminate waste and inefficiencies.

BIG IDEA #2: Replacing discord in the workplace with harmony enables everyone to make a difference together.

BIG IDEA #3: Big breaks begin as problems. Discover opportunities hidden amidst difficulty and uncertainty.

Resources:

Website: https://www.performadvisors.com/

LinkedIn: https://www.linkedin.com/in/performadvisors/

Enjoy the interview